Terms Of Service
Last Updated: May 26, 2025
Welcome to Otucare. These Terms of service govern your access to and use of our website, products, services, and online store. By accessing our website or placing an order through our store, you agree to comply with and be bound by these Terms of service.
Please read these terms carefully before using our website. If you do not agree with any part of these terms, you should discontinue use of our services immediately.
These Terms of service apply to all visitors, customers, users, and others who access or use our website and related services.
1. Acceptance of Terms
By accessing this website, browsing our products, creating an account, or placing an order, you confirm that you have read, understood, and agreed to these Terms of service.
Your continued use of our website following any updates or modifications to these terms constitutes acceptance of those changes.
We reserve the right to update, modify, or replace these Terms of service at any time without prior notice. Customers are encouraged to review this page periodically for updates.
2. Website Use
Customers may use our website solely for lawful purposes and personal shopping use. Users agree not to misuse the website or interfere with the normal operation of the platform.
Prohibited activities include, but are not limited to:
- Violating applicable laws or regulations
- Providing false or misleading information
- Attempting unauthorized access to website systems
- Using automated systems to access or copy website content
- Uploading harmful software, viruses, or malicious code
- Disrupting website functionality or security
We reserve the right to restrict or terminate access to users who violate these Terms of service.
3. Product Information
We strive to provide accurate product descriptions, images, specifications, and pricing information throughout our store.
However, we do not guarantee that all website content is completely accurate, current, or error-free at all times. Product colors, sizes, and appearances may vary slightly depending on device displays and screen settings.
We reserve the right to correct errors, update information, modify product listings, or discontinue products without prior notice.
Product availability may change at any time and certain items may become unavailable after an order has been placed.
4. Pricing & Payments
All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.
Customers agree to provide accurate billing and payment information when placing orders through our website.
We reserve the right to refuse or cancel orders if payment authorization cannot be completed, suspicious activity is detected, pricing errors occur, or products become unavailable.
Payment transactions are subject to approval by financial institutions and payment service providers.
| Payment Topic | Information |
|---|---|
| Currency | United States Dollar (USD) |
| Payment Approval | Subject to provider authorization |
| Order Verification | May be required for security purposes |
5. Orders & Acceptance
After placing an order, customers will receive an order confirmation email acknowledging receipt of the purchase request.
Order confirmations do not guarantee acceptance of the order. We reserve the right to refuse, limit, or cancel orders at our discretion for reasons including:
- Product unavailability
- Pricing inaccuracies
- Payment verification issues
- Suspected fraudulent activity
- Violation of these Terms of service
If an order is canceled after payment has been processed, customers will be notified and eligible refunds will be issued accordingly.
6. Shipping & Delivery
Shipping timelines, carrier information, processing periods, and delivery estimates are provided for informational purposes only.
Delivery dates are estimates and may vary depending on carrier operations, weather conditions, high shipping volumes, or other factors beyond our control.
Customers are responsible for providing accurate shipping information during checkout. We are not responsible for delivery issues caused by incorrect or incomplete addresses submitted by customers.
Additional details regarding shipping procedures can be found within our Shipping & Delivery Policy.
7. Returns & Refunds
Customers may be eligible for returns and refunds according to the conditions outlined in our Return & Refund Policy.
Return eligibility, refund timelines, and applicable requirements are subject to our official return procedures.
We reserve the right to deny return or refund requests that do not comply with our policy requirements.
8. Intellectual Property
All content available on this website, including text, graphics, logos, product images, website design, icons, and other materials, is the property of Otucare or its content suppliers and is protected by applicable intellectual property laws.
Customers may not reproduce, copy, distribute, modify, publish, or commercially exploit website content without prior written authorization.
Unauthorized use of our website materials may violate copyright, trademark, and other legal protections.
9. Limitation of Liability
To the maximum extent permitted by law, Otucare shall not be held liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.
We do not guarantee uninterrupted access to the website or that the platform will always be free from technical errors, interruptions, or security vulnerabilities.
Customers use the website and services at their own discretion and risk.
10. Third-Party Services
Our website may use third-party payment processors, shipping carriers, analytics tools, or service providers to support store operations.
We are not responsible for the practices, policies, or actions of independent third-party services.
Customers interacting with third-party services may also be subject to additional terms and conditions established by those providers.
11. Account Responsibility
Customers are responsible for maintaining the confidentiality of their account information, login credentials, and account activity.
Users agree to notify us immediately if they suspect unauthorized account access or security concerns related to their account information.
We are not responsible for losses resulting from unauthorized account use caused by customer negligence.
12. Governing Terms
These Terms of service shall apply to all use of our website and related services to the extent permitted by applicable laws and regulations.
If any provision within these terms is determined to be unenforceable, the remaining provisions shall continue in full force and effect.
Our failure to enforce any provision of these Terms of service shall not constitute a waiver of our rights.